Residential care homes

A care home run from one place

A file per resident, a roster per shift and a record per dose — with billing and reports that answer your questions in minutes.

What this kind of facility runs into every day

Three things that come up in most facilities of this type.

  1. The paper book does not carry anything across a shift

    What the supervisor writes in the book only reaches the next nurse if someone walks past and asks. The shift roster and each resident file arrive with whoever needs them, before the shift starts.

  2. A dose goes late and nobody notices

    Every dose has a scheduled time and the system flags it when it runs late, instead of relying on a nurse remembering. A skipped dose stays on the record with the name of whoever signed it off.

  3. The revenue figure does not agree with the rooms

    Real occupancy in the rooms and the money actually collected come together in one report, so the manager sees the figure instead of assembling it from two files.

How a day runs here in Wisal

Four things that repeat every day in this particular type of facility.

The shift roster

The supervisor opens the day sheets, sees every resident task and who is behind, and hands them out before the shift begins.

Medication rounds

Each resident has a dose schedule with times. The nurse records each dose as it is given, and the late ones collect in a single list.

The resident file

Everything about a resident on one page: their details, their room, their care plan, their medication and their family visits with notes.

Occupancy, billing and reports

The state of every room, the monthly invoices, and an operating report covering occupancy, the day tasks and the team.

Common mistakes in this kind of facility

Three mistakes we see often, all of them avoidable by changing one habit.

  • Keeping attendance and medication on one sheet, so the lists collide on the first busy day.
  • Postponing the update of resident details until last year records make no sense to anyone.
  • Keeping family documents on individual supervisor laptops instead of one account with permissions.

A starting point before the system

If you are still on spreadsheets, start with a free organised template and move your data into it. Moving to Wisal after that is a transfer, not a second job.

Open the free template

Questions care home managers ask

Direct answers, without exaggeration.

  • What is Wisal?

    Wisal is cloud software for elderly care homes, care centres and residential facilities. It brings residents, rooms, daily care, medication, visits, staff, expenses, reports and communication with families together in one platform.

  • Is Wisal suitable for a small care home?

    Yes. A small home can start with a simple setup and the two essential features, then add areas as it grows. The plans are designed for that.

  • Can I manage more than one branch?

    Yes. Branches are added under one account, and each has its own manager, permissions and dashboard, while reporting stays unified across the organisation.

  • Can I add several users?

    Yes. Each staff member gets their own account with their own permissions, and you can add as many users as your plan includes.

  • Are there different permissions?

    Yes, eleven ready-made permissions: system administrator, facility owner, branch manager, reception, caregiver, nurse, doctor, pharmacist, accountant, HR, and family member. Each can be adjusted further.

  • Can I follow medication?

    Yes. Every resident has a dose schedule with its times, the system records each dose and warns you when one is late, and it alerts the pharmacist when stock is running low.

  • Can I manage rooms?

    Yes. Every room has a status (occupied, free, needs cleaning, maintenance), and a resident can be linked to a room directly.

  • Are there reports?

    Yes: operational reports (occupancy, today’s tasks, team performance) and financial reports (income, expenses, payments and outstanding balances), all viewable and exportable.

  • Does the system work on a phone?

    Yes, and it is designed for it: the nurse records the dose, the caregiver finishes the task, and the supervisor follows the shift — all from a phone.

  • Is my data safe?

    Resident data is sensitive, and Wisal treats it that way: a separate account for every user, precise permissions, an encrypted connection, an activity log recording who did what and when, and regular backups.

  • Is there technical support?

    Yes. The support team knows the care sector, and is available during the working hours when your care home runs.

  • How do I start the trial?

    Create your care home account, add residents, rooms and staff, and start managing daily logs and medication. No credit card is needed to start, and you can export your data at any time.

See all FAQs

Ready to run your care home a better way?

Create your account and start entering your home details. Our team helps with setup so your staff can work on the system with confidence.

No credit card needed to start, and you can export your data at any time.