Wisal Wisal
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Cloud software for elderly care homes

Running an elderly care home is simpler with Wisal

One integrated system for residents, daily care, staff, rooms and reports — the whole care home, from one place.

Start your free trial See how Wisal works
  • Quick setup, no technical background
  • A different set of permissions for every role
  • Works on a phone and on a computer

No technical background needed. Add your home details and start using the system the same day. See all FAQs

See the details

What Wisal gives your team

  • One record per resident Details, stay, care, medication and notes
  • Recorded logs Who carried out the task and when it was done
  • Doses that do not get forgotten Medication times and alerts when a dose runs late
  • Ready reports Operational and financial, exportable at any time
What is Wisal?

Wisal is elderly care home management software

Wisal is cloud software built for elderly care homes, care centres and residential facilities. It helps managers and staff handle residents, rooms, daily care, medication, visits, staff, expenses, reports and communication with relatives or guardians from one place. It is designed to be clear and easy, it works from any device, and permissions decide what each staff member sees.

Product type Cloud software (SaaS) for care homes
Used for Admin, operations and finance
Built for Elderly care homes, care centres and residential facilities
How it works From a computer or a phone, with permissions for each user

Why do care homes run on paper? And why does it stop there?

Most care homes start with files and paper, and most end the same way. The problem is not carelessness. It is that paper does not gather data, does not warn you, and cannot be tracked.

10

  • Everything lives in paper files A file per resident, a notebook per department. The information exists, but nobody knows where it is.
  • Resident records are hard to keep up with A change in condition reaches only whoever is holding the file, so details get repeated and misunderstood.
  • Daily tasks get forgotten Meals, transfers and movement happen every day, and they depend on memory more than on any system.
  • There is no record of who did what When something is missed, the home asks around instead of checking a log. Time is lost, and the answer may not be right.
  • Room status is unclear You cannot tell at once which room is free, which one needs cleaning, and which one has a problem.
  • Managing staff is difficult Who is on today? Who is responsible for what? There is no clear picture until someone is missing.
  • Expenses are hard to follow Costs come from more than one place, and nobody knows where the money went until the end of the month.
  • There are no clear reports No figures for occupancy, collections or performance before a decision has to be made.
  • Talking to families is difficult The family asks, the manager searches the file, and the answer is late or incomplete.
  • Data is spread across too many places A spreadsheet here, paper there, and a staff member’s memory. No single source of truth.

Wisal brings all of it into one place

  • One record per resident Everything about a resident — details, stay, care, medication, notes — on a single page.
  • Tasks are recorded, not remembered A staff member sees what they need to do, and what they finished is logged with their name and the time.
  • Medication on schedule A dose schedule for every resident, with an immediate alert when a dose is late or refused.
  • Every room on one board Occupied, free, needs cleaning, or maintenance — in one glance.
  • Staff and clear schedules Who works which shift and what they finished, with an attendance log you can review.
  • Accounts that stay current Every payment and expense is entered when it happens, so the accountant can close any month easily.
  • Reports without the wait Operational and financial figures ready to view and export at any time.

From inside the system

A dashboard built around what you actually need

This is not a demo shell: everything shown here exists in the Wisal product — indicators, medication rounds, room status, alerts and financial reports.

Home dashboard Riyadh branch — North Sarah Al-Otaibi
  • Total residents 84 +3 this month
  • Rooms occupied 76 90% of 84 rooms
  • Tasks today 23 17 completed
  • Doses coming up 14 One late dose
  • Monthly expenses 142K 6% less than the month before
  • Alerts to review 5 Two high priority

Room occupancy

76 / 84
  • Occupied 76
  • Free 5
  • Needs cleaning 2
  • Maintenance 1

Occupied: 90%

Today's care plan

23 tasks · 17 completed
  • Breakfast — Mrs Fatima Room 12 · recorded 07:30
  • Medication round — second floor 14 doses · assigned to Mohammed 09:00
  • Physiotherapy session Room 21 · assigned to Sarah 11:00
  • Visit from the daughter of Mrs Abdullah Confirmed appointment · reception 14:00

Today's doses

09:00 round
  • Mr Abdullah · Room 14 Insulin — 10 units done
  • Ms Suad · Room 7 Blood pressure — morning dose done
  • Mr Khaled · Room 22 Heart — morning dose next
  • Ms Noura · Room 3 Diabetes — evening dose late

Alerts that need review

5
  • 08:40 Ms Noura’s dose (Room 3) is 30 minutes late
  • 09:15 Transfer task not carried out yet — assigned to Sarah
  • 10:05 Unpaid invoice for the resident in Room 16
  • 11:30 Blood glucose strips are running low
  • 13:00 The home's operating licence expires in 30 days

Illustrative screenshot from the Wisal environment — names have been simplified to protect resident privacy.

Everything your care home runs on, in one place

One workspace for residents, rooms, care, medication, staff and accounts — instead of dozens of scattered files and spreadsheets.

  • Resident management

    A full record for every resident: their details, their stay, their care and a log of notes.

    • Personal and medical details
    • Full stay history
    • Their own care plan

  • Rooms and beds

    See which rooms are occupied and which are free, allocate residents quickly, and know the status of every room at any moment.

    • The status of every room
    • Quick resident allocation
    • Single or shared beds

  • Daily care

    Follow each resident's daily tasks and record what was done, who did it and when.

    • A task per resident
    • Completion recorded
    • Shift log

  • Medication

    Organise medication details, dose times and follow-up, with an alert the moment a dose runs late.

    • Dose schedule
    • Adherence tracking
    • Detailed medication history

  • Health follow-up

    Record daily notes and important changes in a resident's condition, and share them with the care team.

    • Daily notes
    • Medical directions
    • Documented change history

  • Staff

    Manage staff, permissions and tasks, and see who is working in which department and what they have finished.

    • Staff record
    • Precise permissions
    • Task assignment

  • Attendance and shifts

    Plan shifts, follow attendance and departure times, and calculate working hours.

    • Shift schedules
    • Attendance tracking
    • Working hours

  • Visits

    Manage family visits and keep visitor details and visit times organised.

    • Visit log
    • Scheduled visits
    • Visitor details

  • Billing and payments

    Follow fees, expenses, payments and outstanding balances for every resident and for the whole home.

    • Invoices and payments
    • Operating expenses
    • Outstanding balances

  • Reports

    Operational, administrative and financial reports that help management make better decisions.

    • Room occupancy
    • Team performance
    • Monthly financials

  • Family communication

    Organised, up-to-date information that helps you communicate better with relatives.

    • Updated summary
    • Visit log
    • Family notifications

  • Alerts and notifications

    Alerts for tasks, appointments, medication and outstanding balances, so nobody has to rely on memory.

    • Reminder before the time
    • Ordered by priority
    • Follow-through tracking

How does Wisal organise your day in a care home?

Seven operational areas covering what management spends most of its time on: residents, care, health, families, staff, rooms and money.

  • The resident record: one page is enough

    Instead of moving between the insurance book, the medication book and nurse notes, everything about a resident sits in one record.

    • Personal details, full history and stay documents in one place
    • A care plan for every resident, with a clear task list
    • Medication, doses and adherence status
    • Daily notes and doctor’s directions, in date order
    • Payments and outstanding balances

  • Daily care: what has to be done, and what was done

    A task per resident, recorded with who did it and when. Nobody has to go back over the plan, and nobody has to be asked.

    • Task lists by care type and level of need
    • Immediate recording after each task, with the staff name and the time
    • A log for every shift that a supervisor can read in minutes
    • Alerts for overdue tasks before the shift ends

  • Medication and health follow-up

    The dose on time, the note where it belongs. The system warns you so you do not have to rely on memory.

    • A dose schedule per resident with the drug, the amount and the time
    • Every dose recorded: given, late or refused
    • An immediate alert when a dose is late or stock is running low
    • Daily health notes and doctor’s directions in the resident record

  • Keeping relatives informed

    A family asks about their father, and the manager searches the file. Wisal makes the answer ready.

    • An updated status summary, visible to each relative according to their permissions
    • A visit log showing who visited, when, and whether it was booked
    • Upcoming appointments collected in one place
    • What is accessible is decided by the home manager

  • Staff, shifts and attendance

    Your team works to a clear schedule, attendance is recorded, and performance can be read at a glance.

    • A record for each staff member with their details, tasks and permissions
    • Shift schedules and night shifts
    • Clock-in and clock-out, with working hours calculated
    • Precise permissions: each staff member sees only what their work needs

  • Accounts, expenses and reports

    The accountant knows what came in, where the expenses went and what the net figure is — without collecting numbers from three files.

    • Invoices, payments and outstanding balances per resident
    • Operating expenses recorded as they happen
    • Monthly reports: income, expenses, net
    • Reports on room occupancy and team performance

  • Rooms and beds: occupancy at a glance

    Every room has a status, and every room either has a resident or a reason it is empty.

    • The status of every room: occupied, free, needs cleaning, or maintenance
    • A resident linked to their room straight away
    • Shared beds and single rooms followed
    • Alerts for rooms that need maintenance before they turn into a problem

Family in the loop

Families feel reassured, and managers carry less

Instead of repeated phone calls and half-remembered updates, the home gives relatives what actually reassures them: how the resident is, what was done today, and what is coming up.

  • Updated summary The resident's condition and the latest care log in one place.
  • Visit log Who visited, when, and whether it was booked in advance.
  • Upcoming appointments Follow-ups and visits collected together.
  • Defined permissions Families only see what the home allows.

Each family member only sees what the home management allows.

Mohammed Son of Mr Abdullah
Latest update

Breakfast and the medication round are recorded — everything on schedule.

Updated now
Today's log
  • Breakfast 07:30 Ate breakfast; condition stable. Care
  • Medication round 09:00 Five doses given as scheduled. Medication
  • Group activity 11:30 A gentle exercise session in the lounge. Activity
  • Visit 14:00 Visit recorded under the name: Mohammed. Visit

Precise permissions

Every staff member sees what their work needs — and no more

Wisal builds the interface around the role of the person using it. From the home manager to the caregiver, everyone opens only what they need.

  • System Administrator Super Admin

    Manages platform settings and accounts from outside the care home.

    • Platform settings
    • Branch accounts
    • Tiers and permissions

  • Facility Owner Facility Owner

    Manages the home and follows overall performance and reports.

    • All home data
    • Full reports
    • Finance and subscription

  • Branch Manager Branch Manager

    Runs one branch, following operations, staff and residents.

    • That branch only
    • Staff follow-up
    • Operational indicators

  • Receptionist Receptionist

    Handles reception, residents, visits and appointments.

    • Basic resident details
    • Visit log
    • Appointments

  • Caregiver Caregiver

    Follows daily care and each resident’s tasks.

    • Resident tasks
    • Completion records
    • Daily notes

  • Nurse Nurse

    Follows medication, notes and health tasks.

    • Medication schedule
    • Doses and late doses
    • Health notes

  • Doctor Doctor

    Reads the resident record and adds notes and medical directions.

    • Medical record
    • Write directions
    • Read without financial access

  • Pharmacist Pharmacist

    Manages medication, doses and stock where needed.

    • Medication list
    • Doses
    • Low stock alerts

  • Accountant Accountant

    Manages payments, expenses, invoices and financial reports.

    • Invoices and payments
    • Expenses
    • Financial reports

  • HR HR

    Manages staff, attendance and shifts.

    • Staff records
    • Shift schedules
    • Attendance log

  • Family Member Family Member

    Limited access to follow their relative and the information the home allows.

    • Only what the home allows
    • Status summary
    • Upcoming appointments

The home manager sets the permissions, and access can be limited section by section.

An honest comparison

Paper and spreadsheets against Wisal

Nobody claims paper will disappear tomorrow. But the comparison has to be fair.

Paper and spreadsheets against Wisal
What you need Paper and spreadsheets Generic systems Wisal
The resident's latest status Searching the paper file Depends on setup Always on one page
Alert when a dose is late None Depends on configuration An immediate alert for every dose
A record of who did the task An incomplete signature Manual entry Tied to the account and the time
Room status in the moment Not available Sometimes A live rooms board
Permissions for each role Not available Complicated setup 11 ready-made permissions
Operational and financial reports Days of work Standard reports Built on your own data
Organised family communication Repeated phone calls General notifications A summary with defined permissions
Rooms linked to residents and appointments Not available Set up in advance Linked by default
Time to get the home set up — Weeks Days

Resident data deserves the strongest protection

We handle sensitive health and admin data. So the system is built around one principle: what someone does not need, they do not see. Each person sees only what their work involves.

User permissions

Eleven ready-made permissions assigned by job, and adjustable further.

Access control

A separate account for each user. There are no shared accounts between staff.

Separate accounts

Every home and every branch has its own data space, so one home’s data never leaks into another.

Data protection

An encrypted connection and secure transfer of data, with regular backups you can restore from.

Activity log

The system records who did what and when, at any time.

Backups

Regular backups of your home’s data, and the ability to restore it when needed.

Central administration

A central dashboard for following accounts and branches without opening resident data.

Why choose Wisal?

Running a care home is live work, day after day. Wisal is built to match that pace, not to add to your workload.

  • Built for elderly care homes

    The words and steps of this sector show up on every screen: a medication round, a shift log, an occupied room, a night shift.

  • Easy to use

    Clear screens and few actions, without weeks of training on a complicated system.

  • Works from anywhere

    From the office, the care room or home — on a phone or a computer, with the same data.

  • Organised data

    Every resident, task, medication and expense in one place, searchable and filterable.

  • Clear reports

    Operational and financial figures ready to view, print and export.

  • Permissions for every user

    Each staff member sees only what their own work involves, from reception to accounting.

  • Data protection and security

    A separate account for every user, and an activity log that records who did what and when.

  • Technical support

    A team that knows the care sector, and answers during working hours.

  • Regular updates

    Improvements and new capabilities arrive without your home stopping.

  • Saves time and admin effort

    What used to take hours of manual collection becomes a single entry visible everywhere.

How does Wisal work?

From creating the account to your first report — four clear steps.

  1. Create your care home account

    Enter the home, the branch and the basic details, and you are ready within minutes.

  2. Add residents, staff and rooms

    Import from a spreadsheet or add entries by hand. Link each resident to a room and a care plan.

  3. Start running daily operations

    Tasks, medication, attendance and visits — each with one clear screen.

  4. Follow performance and reports

    One dashboard shows occupancy, expenses, collections and team performance.

Who is Wisal for?

Every organisation caring for older people works in a different way, and each way needs something different from its software.

Elderly care homes

The core case: residents, rooms, daily care, medication and operational reports.

Care centres

Day care without a residential stay, with attendance, rounds and activities followed.

Residential care homes

Long-term stays, which need careful management of rooms, contracts and expenses.

Specialist eldercare facilities

Specialist programmes that need precise reports and clear documentation for every case.

Multi-branch groups

More than one branch under a single account, with independent branch manager permissions.

Places still running on Excel and paper

The easiest place to start: your data already exists, it just needs organising in one place.

Care home owners and operations managers

When you are the one following every detail, you need one view rather than ten files.

What Wisal is used for every day

Four everyday moments that turn from chaos into clear procedure.

Start of the shift

The supervisor opens the logs, sees every resident’s tasks and who has not finished yet, and assigns them to the team.

The medication round

The nurse sees the doses for the hour, records each one as it is given, and the system flags whatever runs late.

An incident or a health note

The note is recorded in the resident’s file, and an alert reaches the person who needs to know.

End of the month

The financial report and the operational report are ready without anyone collecting numbers from several files.

Where does your time go?

A system does not only save money. It saves the management time that used to go on manual collection and on looking for information.

Entering resident records Minutes instead of hours

Data is entered once at reception and shows up for every department that needs it.

Preparing reports Days into minutes

The report is built from the data you entered, not from new spreadsheets.

Tracking expenses Figures as they happen

Every expense is recorded when it happens, so the accountant knows where the money goes.

Answering family questions A glance instead of a search

The summary is already there, so the answer comes from the record rather than from a folder.

Clear pricing, without complications

Pay for the areas you use. Start with a free trial, and move to a higher plan when you need more branches and staff.

Not sure which plan fits? Book a demo and we will work it out with you.

Most Popular

Starter

For a small single home, or the first step from paper to an organised system.

Up to 30 residents
Get a custom quote for your business
  • Resident records and daily care
  • Room and bed management
  • Medication schedule and doses
  • Up to 5 users
  • Basic reports
  • Technical support
Start free
Most Popular

Professional

For a medium-sized home, or a home that has started relying on the system in its daily logs.

Up to 120 residents
Get a custom quote for your business
  • Everything in Starter
  • Staff, shifts and attendance
  • Visits and appointment scheduling
  • Billing, payments and expenses
  • Operational and financial reports
  • Up to 30 users
  • Advanced permissions for each role
  • Priority support
Start your free trial

Enterprise

For multiple branches, and organisations that need central management and a unified view.

Based on the number of residents
We prepare a quote that fits your number of branches and residents.
  • Everything in Professional
  • Multiple branches under one account
  • A central management dashboard
  • Unlimited users
  • Unified reports across branches
  • Permissions tailored to your team
  • A dedicated account manager
  • A service level agreement
Talk to our sales team

Need something specific?

Custom setup, training for your team, migrating data from an existing system, or compliance requirements the standard plans do not cover? Tell us and we will talk it through.

Book a demo
ROI Calculator

Work out your plan

Set the number of residents and we will suggest the plan that actually covers them.

60 residents
15 75 150 300
48 Admin Hours Saved / Month Instant paperwork reduction
98% On-time Tuition Collection Via auto reminders & payment links
$720+ Suggested plan The figures are estimates, and we confirm them with you at the demo.

What people running care homes say

Three different roles, three different ways of using the system.

5 / 5

The biggest time saver for us is task assignment. Instead of writing it on a piece of paper and hoping someone read it, I can now see who did what and when.

Care home manager Care home — 60 residents
5 / 5

I was worried about an electronic system because my team is not technical. Setup took one day, and after that it was normal.

Head of care Care centre — team of 22 staff
5 / 5

The financial reports used to take me two days to put together. Now I pull them straight from the report.

Home accountant Care home — two branches

Five questions to ask before you buy any system

Will your team actually work with this system? And how can you be sure?

01

Does it speak the language of your sector?

Look for the words of care: a medication round, a shift log, a night shift, a care plan. A system that needs these words explained was not built for this sector.

02

Does it work on a staff member’s phone?

A lot of the work happens in the room, not at the desk. Try the system on a phone before you pay.

03

How long does setup take?

The first week in a new system should be setup, not training. Ask to see the setup plan.

04

What can I export?

Your data belongs to you. Make sure you can export your full file in a format you can actually read.

05

How are permissions handled?

If everyone who logs in sees everything, you will not put the person with the most access to resident data in that position.

Questions care home managers ask

Direct answers, without exaggeration.

  • What is Wisal?

    Wisal is cloud software for elderly care homes, care centres and residential facilities. It brings residents, rooms, daily care, medication, visits, staff, expenses, reports and communication with families together in one platform.

  • Is Wisal suitable for a small care home?

    Yes. A small home can start with a simple setup and the two essential features, then add areas as it grows. The plans are designed for that.

  • Can I manage more than one branch?

    Yes. Branches are added under one account, and each has its own manager, permissions and dashboard, while reporting stays unified across the organisation.

  • Can I add several users?

    Yes. Each staff member gets their own account with their own permissions, and you can add as many users as your plan includes.

  • Are there different permissions?

    Yes, eleven ready-made permissions: system administrator, facility owner, branch manager, reception, caregiver, nurse, doctor, pharmacist, accountant, HR, and family member. Each can be adjusted further.

  • Can I follow medication?

    Yes. Every resident has a dose schedule with its times, the system records each dose and warns you when one is late, and it alerts the pharmacist when stock is running low.

  • Can I manage rooms?

    Yes. Every room has a status (occupied, free, needs cleaning, maintenance), and a resident can be linked to a room directly.

  • Are there reports?

    Yes: operational reports (occupancy, today’s tasks, team performance) and financial reports (income, expenses, payments and outstanding balances), all viewable and exportable.

  • Does the system work on a phone?

    Yes, and it is designed for it: the nurse records the dose, the caregiver finishes the task, and the supervisor follows the shift — all from a phone.

  • Is my data safe?

    Resident data is sensitive, and Wisal treats it that way: a separate account for every user, precise permissions, an encrypted connection, an activity log recording who did what and when, and regular backups.

  • Is there technical support?

    Yes. The support team knows the care sector, and is available during the working hours when your care home runs.

  • How do I start the trial?

    Create your care home account, add residents, rooms and staff, and start managing daily logs and medication. No credit card is needed to start, and you can export your data at any time.

See all FAQs

Ready to run your care home a better way?

Create your account and start entering your home details. Our team helps with setup so your staff can work on the system with confidence.

Start your free trial Book a demo

No credit card needed to start, and you can export your data at any time.