The long-stay file
Everything in one page: the contract, the renewal date, the care plan, the assessments and the notes.
Assisted living facilities
Long-stay living with a clear record behind every contract
A resident here stays for months. That is why the contract, the renewal, the invoice and the periodic assessment are part of daily running rather than something the facility remembers twice a year.
What this kind of facility runs into every day
Three things that come up in most facilities of this type.
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Contracts and renewal dates sit in a paper folder
Nobody knows which contract ends this month until every file has been opened. One table orders the dates and shows what is left in weeks, before the conversation even starts.
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Extra services are written down and then lost
When the service is recorded against the resident — who asked, when and for how much — it reaches the next invoice without anyone chasing it.
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The periodic assessment happens once a year
The assessment is keyed to the date it falls due, not to the date it happened to be handed in. You can see how long ago the last one was, who carried it out, and what changed afterwards.
How a day runs here in Wisal
Four things that repeat every day in this particular type of facility.
Extra services and billing
The service is recorded against the resident when it is requested and collects automatically into the monthly invoice, with no retyping.
Rooms and moves between them
Every room states what it is, and moving a resident between rooms takes their record with them and leaves nothing behind in the old one.
Periodic reports
A monthly report on occupancy and renewals, and one listing the assessments due this month before they run late.
Common mistakes in this kind of facility
Three mistakes we see often, all of them avoidable by changing one habit.
- Keeping extra services in a separate ledger from the resident file.
- Renewing at the last moment without revisiting the assessment and what the resident now needs.
- Treating the cost of a resident as fixed all year while the services differ from season to season.
A starting point before the system
If you are still on spreadsheets, start with a free organised template and move your data into it. Moving to Wisal after that is a transfer, not a second job.
Questions care home managers ask
Direct answers, without exaggeration.
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What is Wisal?
Wisal is cloud software for elderly care homes, care centres and residential facilities. It brings residents, rooms, daily care, medication, visits, staff, expenses, reports and communication with families together in one platform.
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Is Wisal suitable for a small care home?
Yes. A small home can start with a simple setup and the two essential features, then add areas as it grows. The plans are designed for that.
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Can I manage more than one branch?
Yes. Branches are added under one account, and each has its own manager, permissions and dashboard, while reporting stays unified across the organisation.
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Can I add several users?
Yes. Each staff member gets their own account with their own permissions, and you can add as many users as your plan includes.
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Are there different permissions?
Yes, eleven ready-made permissions: system administrator, facility owner, branch manager, reception, caregiver, nurse, doctor, pharmacist, accountant, HR, and family member. Each can be adjusted further.
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Can I follow medication?
Yes. Every resident has a dose schedule with its times, the system records each dose and warns you when one is late, and it alerts the pharmacist when stock is running low.
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Can I manage rooms?
Yes. Every room has a status (occupied, free, needs cleaning, maintenance), and a resident can be linked to a room directly.
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Are there reports?
Yes: operational reports (occupancy, today’s tasks, team performance) and financial reports (income, expenses, payments and outstanding balances), all viewable and exportable.
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Does the system work on a phone?
Yes, and it is designed for it: the nurse records the dose, the caregiver finishes the task, and the supervisor follows the shift — all from a phone.
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Is my data safe?
Resident data is sensitive, and Wisal treats it that way: a separate account for every user, precise permissions, an encrypted connection, an activity log recording who did what and when, and regular backups.
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Is there technical support?
Yes. The support team knows the care sector, and is available during the working hours when your care home runs.
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How do I start the trial?
Create your care home account, add residents, rooms and staff, and start managing daily logs and medication. No credit card is needed to start, and you can export your data at any time.
Ready to run your care home a better way?
Create your account and start entering your home details. Our team helps with setup so your staff can work on the system with confidence.
No credit card needed to start, and you can export your data at any time.