The Wisal story
The idea started from a simple, irritating observation: in most care homes the information does exist, but it is not where the person looking for it needs it. The resident file is on paper, the care plan is in the nurse’s memory, the medication schedule is on the corridor wall, and the last visit is in a notebook at reception.
The result is that management time goes on finding information instead of making decisions, and mistakes are found late enough to cost hours of follow-up.
We built Wisal on one rule: if it does not appear on the first screen, it does not belong in the system. So everything starts from the same question — “what is happening now?”: who is in the home, who is missing a dose, who has not finished their task, and which rooms are free.
Real, non-technical care teams use the system every day, and it matters that this is normal rather than exceptional. So we write every field in the language of the people who work in the home, and we measure every feature the same way: does it save real time for a real role?